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DO NOT USE STARELITE PRODUCTIONS!!!!!!!!!!!!! Pleas read so this doesn't happen to you!!!!

I got married back in June and starlite productions did my wedding video. I picked them because them seemed nice and easy to work with and i liked the samples on their website. They told me it would take 6 months to get the video back so that would be Dec 25th. I wanted to arrange for pick up of the DVD while i was home for Christmas and I have been calling and leaving messages for 3 weeks now and they have not returned any calls or e-mails. I filed a complaint with the better buisness bureau aqnd they did not even respond to them! Do not book this company I am out a good amount of money and even more than that it doesn't look like I will get my video and that is priceless.

3 Comments

sue them - billi
Posted: 12/13/2011

Just quick Note you have to be a member of the better business bureau to get any feed back, I suggest Small claims court (they probably won't show ) you will win then you can put a judgment on anything they own!. Next time research, word of mouth. there are a lot of scammers trying to make a quick buck during these hard times!


check the BBB! - cara
Posted: 12/11/2011

wow you got stumped! that sucks...always check the BBB an ANY services...we did..you are spending sooo much money so make sure they are members and have a good rating. There are times where we almost went with someone then checked the BBB website on them and they had an F rating! Be careful.


horrible =(
Posted: 12/10/2011

Is there an office you can go to?

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